Plaintiff, a delivery driver, fell off a loading dock at defendant’s grocery store when the dock plate gave way. He suffered numerous arm and back lacerations, requiring stitches and leaving numerous scars on his arm and back. Plaintiff incurred $3,071 in medical bills, $5,500 in lost time from work, and made claims for permanent scarring. Plaintiff’s counsel requested an award in excess of $25,000. Attorney Michael Radak successfully defended the matter, with an award in favor of the defendant and against the plaintiff.