Plaintiff slipped and fell on liquid on the floor of defendant’s store. She sustained a severe bruise on her leg that resulted in a skin ulcer that required grafting and leaving scarring on her legs. Plaintiff also claimed neck and back injuries requiring therapy. Attorney Michael Radak defended the matter at arbitration. Plaintiff incurred approximately $16,000 in medical bills, and asked for $30,000 at the arbitration. An award was successfully entered in favor of the defendant and against the plaintiff.